Refund policy
The 60-day money-back guarantee
We would rather you feel safe trying SharpVision than rushed into a sale. Every order is protected by a 60-day money-back guarantee, with no hoops to jump through.
What is covered
If you are not satisfied with SharpVision for any reason, you may request a full refund of the product purchase price within 60 days of the date your order was delivered. The guarantee applies even if you have used the product and the bottles are empty, because the only way to know if a supplement suits you is to actually take it.
How to request a refund
Email our support team at support@sharpvisionofficial.com with your order number and the name the order was placed under. You do not need to explain yourself in detail. The team will confirm your request and walk you through any return of remaining bottles where applicable.
- Email support within 60 days of delivery with your order number.
- We confirm your request, usually within one business day.
- If asked, return any remaining bottles to the address we provide.
- Your refund is issued to the original payment method.
How refunds are issued
Approved refunds are processed back to the original payment method. Once issued, it typically takes 5 to 10 business days for the funds to appear, depending on your bank or card provider. Original shipping charges, where they applied, are non-refundable, and any return postage is the customer's responsibility unless the item arrived damaged or incorrect.
Damaged or incorrect orders
If your order arrives damaged, or you received the wrong item, contact us within 14 days of delivery and we will make it right at no cost to you, either a replacement or a full refund including shipping.
This guarantee applies to purchases made through this official website only. Products bought from third-party marketplaces or unauthorised resellers are not covered, another reason to order directly from us.